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Support

Every revolution raises questions. And we answer.

In addition to easy-to-understand how-to videos, detailed FAQs and our practical guide, we also offer support on the phone or by e-mail. Our service staff are at your disposal Monday to Friday from 8 a.m. to 5 p.m.
Call anytime on (Tel.: +49 202 564 7979)
Send an e-mail to info@nexaro.com

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FAQs for all those who want to know exactly.

The good is the enemy of the better: We at Nexaro work according to this maxim – whether on our cobotics solutions or on our FAQs. So if you don't get the answer you need here, please email your question to info@nexaro.com – and we'll change that!

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Step by step to a successful setup

Our intuitive onboarding guide makes it easy to get your Nexaro robot up and running. From unpacking and setup in the Nexaro HUB to mapping and optimizing the cleaning area – each step is clearly explained.

Our tip: For a more convenient experience, we recommend viewing it on a smartphone or tablet. Of course, the guide can also be used on any other device.

Onboarding Guide

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Instead of cryptic instructions: Clear explainer videos.

Our how-to videos will help you configure, set up, operate and maintain the Nexaro NR 1500. You will also receive valuable tips for managing team members and your robot vacuum cleaners in the Nexaro HUB – and many more will follow.

To the how-to videos

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For effective use: our practical guides

The Nexaro NR 1500 must be adapted to its environment—and the environment to the Nexaro NR 1500. How to use our robot vacuum cleaner in different environments.

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