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From startup to established solution

Nexaro was founded in 2020 as an independent technology company within the Vorwerk Group in Wuppertal. It was founded on the conviction that professional building cleaning would undergo a fundamental transformation. Increasing requirements, growing cost pressure, and structural challenges clearly show that existing models are reaching their limits. Cleaning needed to be rethought – not as an individual service, but as a structured process. From the very beginning, the focus was therefore not on individual products, but on a systemic approach. The goal was to combine autonomous cleaning and digital control in a way that creates a functioning, scalable, and manageable structure.

During the first years, the focus was on developing and testing the systems. This was carried out in close collaboration with cleaning companies and operational teams. The close integration with Vorwerk Engineering ensures that all solutions meet the highest quality and safety standards. At the same time, it enables the continuous development of the systems – both technologically and structurally. With market entry and the first large-scale deployments, it became clear that the systemic approach works. Today, Nexaro stands for an integrated approach to professional building cleaning – and for the combination of technological innovation and industrial expertise.

Click here to view the Nexaro history timeline.

Our Values, Our Culture

Innovation, reliability, and partnership shape our daily actions. They are not abstract principles, but guide concrete decisions – in the development of our systems, in collaboration with customers, and in the way we take responsibility.

Innovation

We challenge the status quo and develop sustainable solutions that create real impact in everyday operations.

Reliability

We stand for stable, secure systems and take responsibility for long-term results.

Partnership

We develop solutions together that grow, adapt, and endure over the long term.

We are young. And we take responsibility. We work fast. And we think long term. Our culture combines two worlds: the dynamism of a startup and the reliability of industrial structures. This combination shapes our everyday work – in decision-making, in collaboration, and in the way we develop solutions. As part of the Vorwerk Group, we benefit from technological expertise, established quality standards, and a global infrastructure. At the same time, we maintain the agility of a startup – short decision-making paths, rapid implementation, and a strong sense of personal responsibility. This combination of stability and dynamism enables us to act decisively – today and in the future.

Responsibility over hierarchy
At Nexaro, responsibility is not defined by titles, but by competence and motivation. We encourage initiative and expect clarity. Decisions are made where knowledge and responsibility come together. Trust is the foundation of our collaboration – within the team as well as in our relationships with partners and customers. We work in a solution-oriented and pragmatic way. Things need to work – in everyday operations and under real-world conditions. This also means that we learn quickly. We question decisions, reflect openly, and continuously improve. Feedback is part of our daily work and a key element of our collaboration.

People at the center
Technology is changing the way we work. We actively shape this transformation. For us, autonomous cleaning does not mean replacement, but relief. It takes over repetitive tasks and creates more time for activities that require experience, responsibility, and attention. Technology supports. People remain essential.

Commercial cleaning is becoming increasingly digital, connected, and structured. Nexaro actively drives this transformation with integrated systems that are economically sustainable, structure processes, and support people. Responsibility, quality, and innovation remain our guiding principles.

Repair Service

Every Nexaro robot that runs reliably does not need to be built again. That is why we focus on durability and repairability and offer a repair service for our robot vacuum cleaners. Our optimized component design makes it easy to separate materials, while the modular design of our robot vacuum cleaner simplifies repairs. Together, these features make the robots easy to maintain over the long term.

Materials

The materials for our autonomous robot vacuum cleaner come mainly from Europe and Asia. As part of the Vorwerk Group, we are integrated into Group-wide processes for responsible sourcing. The environmental, social and governance aspects of our suppliers are recorded and assessed, among other things, via IntegrityNext, a platform for collecting and assessing sustainability and compliance information in the supply chain. The information stored there is only accessible to registered users.

Packaging

For our packaging, we use materials such as paper and cardboard. At the same time, we make conscious use of materials and resources. That is why, for example, we keep printing on our cardboard boxes to a minimum.

Shipping

Depending on the destination, size and weight of the shipments, we work with various shipping companies. We ship parcels within Germany on a carbon-neutral basis, for example by using DHL Go Green.
Two people work at a desk with a laptop and monitor displaying a staircase and mouse on a wooden floor.

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